
Return & Exchange Policies
Returns for Orders?
Yes, your Simply Aloha order must be received at our warehouse in unopened and sellable condition within 30 days of the original ship date. While you don’t have to pay for shipping, a restocking fee of $5 will be deducted from your final refund. If you’d like to make a return, please contact our Simply Aloha team for a shipping label.
Exchanges for Orders?
Yes, like our return policy, your Simply Aloha order must be received at our warehouse in unopened and sellable condition within 30 days of the original ship date. While you don’t have to pay for shipping, a restocking fee of $5 will be deducted from your final refund. If you’d like to make an exchange, please contact our Simply Aloha team for a shipping label.
Returns & Exchanges for Simply Aloha Bags?
Sorry, we do not offer refunds or exchanges for Simply Aloha Bags. If your Simply Aloha Bag or product(s) are damaged or missing, please contact Simply Aloha Care for help.